From your first phone call to our office to the attendance at your home by one of our friendly technicians, we want your experience to be easy and friendly. We have a great group of people here at Thomson Refrigeration & Air Conditioning who will go out of their way to ensure you get the best experience possible. Meet our team.....
Lance is a fully qualified Refrigeration & Air Conditioning Mechancic, having gained his full license in 2006. He completed his apprenticeship in the Lockyer Valley then worked 5 years in Toowoomba. He has gained a wealth of knowledge in the field and is very thorough when it comes to diagnostics & installations. Lance is our estimator who will attend your home or workplace and provide you with your air conditioning options and supply a quote for same on the spot. Lance also handles whitegoods repairs, air conditioning and commercial refrigeration repairs & breakdowns.
Adrian is a fully qualified Refrigeration & Air Conditioning Mechanic, completing his trade in 2010. Adrian has worked predominantly in the Toowoomba area before joining the team in 2017. Adrian is responsible for fridge & whitegoods repairs along with air conditioning service & breakdown work, including warranty repairs for Mitsubishi Electric, Fujitsu, LG, Fisher & Paykel, Samsung, Beko, Mitsubishi Heavy Industries and many more.
After comleting her 12 month Business Traineeship with us, Tayla is now a full time member of the team and is the friendly voice you will be greeted with when you contact our Gatton office.
Eliza is our friendly Office Receptionist at our Ipswich branch. With a wealth of administration & customer service experience, Eliza can assist with all your booking & servicing enquiries.
Aaron is the most loved man in the Lockyer Valley come summer time. He is our air conditioner installer proudly holding an Installers Cert 2 qualification. He is a very busy man year round but particularly in summer.
Tiffany handles the accounts, marketing & office management aspect of the company. Between raising 4 small children and work, she attends the office on a part-time basis & works from home. If you have any account enquiries, she is the person to contact.
Matt is a fully qualified Refrigeration & Air Conditioning Mechanic, completing his trade in 2005. Matt works predominantly on air conditioning and commercial refrigeration units & is based in our Ipswich branch. Matt will go the extra mile to ensure our high level of customer service is upheld from the initial quotation appointment through to installation.
Steph came on board in 2015 and is our very helpful Service Co-Ordinator. She can assist with your service bookings, parts ordering and ensuring your warranty repairs run as smoothly as possible.
Damien joined our crew in 2019 as our whitegoods technician and completed his Refrigeration & Air Conditioning license with us. He has a vast knowledge of all domestic appliances and will go above and beyond to get the job done fast & efficiently whilst also ensuring costs are kept to a minimum.
Kai completed his apprenticeship with us in 2018 and is a fully qualified Refrigeration & Air Conditioning Mechanic. Kai has had exposure to diagnostics on a variety of commercial refrigeration and both commercial & domestic air conditioning systems. Kai has proven himself to be an asset to our team in all aspects of his work.
As a 2nd year Refrigeration & Air Conditioning Apprentice, you may see Jacob accompanying our tradesmen gaining his experience on the tools & developing his knowledge base in the field. Jacob's 6'4" height certainly proves to be a great asset when working at heights!